Servoo Mart

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Instant

Wholesale Bundles

Instant

Grocery

Cancellation Policy

Servoomart.ae follows a packing and delivery schedule to ensure on-time service.
To cancel an order, you must request cancellation before the cutoff time below.

1) Cutoff Time

  • Standard cutoff time: 2:00 PM (same day).
  • Orders placed after 2:00 PM are typically scheduled for next-day delivery.

2) How to Cancel

  • Send your cancellation request by WhatsApp or phone using your order number and registered mobile
    number.

3) Cancellation Acceptance

  • Cancellation is accepted only if the order is not packed / not dispatched.
  • If the order is already packed or out for delivery, cancellation may not be possible.

4) Failed Delivery / Unreachable Customer

  • If the customer is not reachable or delivery is refused at the door, it will be treated as a failed delivery.
  • Re-delivery may be offered based on availability and schedule. Additional delivery charges may apply (if
    enabled).